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Writer's pictureBRANDON KEATING - FOUNDER

What is an MSP?

Updated: Jul 18, 2023

Managed service providers (MSPs) are businesses that offer technology services at a lower cost than the enterprise can pay for the same services. These companies can also offer more flexibility and scalability. They achieve these benefits by hiring specialists and implementing technologies that enterprises might not be able to afford. MSPs are not a one-size-fits-all solution. To find the best MSP for your needs, consider the following factors.


MSPs differ from break-fix services in two key ways. First, they charge a flat monthly fee to their customers, while break-fix services charge a client hourly for repairs. MSPs also have a subscription service model, in which they charge hourly rates per computer or equipment. Unlike break/fix providers, MSPs can provide superior service for a lower cost. MSPs can offer on-site support as well.


MSPs also manage your technology systems. They provide network monitoring and security, grant permissions for employees, and perform regular network maintenance. They can even handle billing and invoicing, as they manage the service provider's own billing management system. This frees up your employees for more strategic issues. And by freeing up your own IT staff, your managed service provider can offer a variety of services that help your business run smoothly. The benefits of outsourcing technology management to an MSP are numerous.


MSPs are increasingly popular for many reasons. They can help small businesses with their IT infrastructure and provide consulting services for growth plans. Additionally, MSPs provide visibility and simplified billing processes. They can also be a valuable resource for large enterprises that require a comprehensive IT strategy. In addition to being more convenient, MSPs can help enterprises achieve a number of business goals at a reduced cost. When it comes to IT, MSPs are the right choice for your organization.

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