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Writer's pictureBRANDON KEATING - FOUNDER

What Is the Definition of an MSP?


The MSP model has many components. It's important to understand what each part of the model can do, so that you can focus your efforts in the right way. One important component of an MSP is monthly recurring revenue, which is measured in MRR. This is a key measure of success, as it indicates how much recurring revenue a company receives on a monthly basis. There are several ways to determine the MRR of an MSP.

Services that an MSP can provide include consulting, maintenance, and support for IT systems. This type of service often involves contracting with an IT provider to perform onsite visits. The scope of the services provided by an MSP may vary, but all must be in line with the organization's business goals. Many MSPs also provide RMM software to help technicians maintain IT systems and apply patches and system updates. In addition to these services, MSPs can provide PSA tools to manage the organization's assets and projects.

An MSP can represent multiple divisions. For example, an MSP may be comprised of admin Certs, root CAs, and intermediate CAs. It is possible to specify the MSP roles in each division. Another MSP model uses MSPs to circumvent the problem of multiple MSPs. Ultimately, this approach requires the management of multiple MSPs. But, it also has its own set of limitations.

While there is no universally accepted definition of an MSP, many companies who provide managed services have the same goals: to free up their IT staff to focus on higher-level projects or other priorities. However, while there are no clear guidelines as to what constitutes an MSP, most discussions focus on the remote monitoring of client assets and billing regularly. So, what exactly does an MSP do? The answer is that it varies widely based on the MSP model.

When an MSP is hired to manage a client's IT infrastructure, it offers many benefits. For example, it can help an organization fill staff vacancies or recover from disasters. Additionally, the MSP can provide backup services and data recovery. In short, managed service providers can provide all of the above-mentioned benefits and many more. And a big benefit is that they are much more affordable than hiring an in-house IT department.

In addition to maintaining a business's IT infrastructure, MSPs can provide dedicated support to remote employees. And they can even monitor and resolve IT problems remotely. Collaboration with an MSP makes scaling IT infrastructure easy. Additionally, most MSPs have subscription models, so changing service packages as your business needs change is straightforward. So, the next time you're in need of IT assistance, think about a managed service provider. You'll be glad you did!

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